Terms of Service

Last updated: March 22, 2026

Welcome to the Carver Brothers Turf LLC website. Carver Brothers Turf LLC operates carverbrosturf.com and carverbros.ai-roxboro.com. By using our websites and services, you agree to these Terms of Service.

Services

Carver Brothers Turf LLC is a sod farm and turf supplier located in Roxboro, North Carolina. We sell sod, seed, and related products for pickup and delivery in central North Carolina and southern Virginia.

Orders and Pricing

• All prices are subject to change without notice and are quoted per pallet unless otherwise stated.
• Orders placed through our website chat, phone, or text are considered confirmed once acknowledged by our team.
• We reserve the right to cancel or modify orders due to product availability, weather conditions, or other factors beyond our control.
• Delivery fees are based on your location and are quoted at the time of order.

Payment

• Online card payments are processed securely through Square at checkout.
• Cash and check payments are accepted at the time of delivery or pickup.
• Payment is due at the time of delivery or pickup unless other arrangements have been made.

Delivery

• Delivery is available within our service area (see our Delivery page for zones and pricing).
• Delivery is available any weekday, subject to availability.
• Delivery addresses must be accessible by our delivery trucks. We are not responsible for damage to driveways, lawns, or other property during delivery.
• A 48-hour advance notice is required for pickup orders.

Returns and Refunds

Due to the perishable nature of sod, all sales are final. If you receive damaged or incorrect product, please contact us within 24 hours of delivery at (336) 439-9097 and we will work to resolve the issue.

Text Messaging Consent

By checking the optional SMS consent checkbox on our contractor pricing application form at carverbros.ai-roxboro.com/contractor/, you agree to receive SMS messages from Carver Brothers Turf related to your contractor pricing application, order confirmations, pickup and delivery coordination, payment links, and customer support. The SMS consent checkbox is optional — you can submit the form and use our services without opting in to text messages.

• Message frequency: Message frequency varies based on your interaction with our business.
• Message and data rates may apply.
• Opt-out: You may opt out at any time by replying STOP, CANCEL, END, QUIT, or UNSUBSCRIBE.
• Help: Reply HELP for help or contact us at (336) 439-9097.
• Consent is not a condition of purchase.
• No mobile information sharing: We do not share mobile phone numbers or SMS opt-in data with third parties or affiliates for marketing or promotional purposes.

Carver Brothers Turf will not use your number for marketing messages unless you separately provide explicit consent for that purpose.

AI-Assisted Services

Our website chat and phone system use AI-assisted technology to help you place orders and get information. While we strive for accuracy, please verify important details (pricing, availability, delivery dates) with our team if you have questions.

Website Use

• You agree to use this website for lawful purposes only.
• You may not attempt to interfere with the website's operation or access systems without authorization.
• Content on this website is owned by Carver Brothers Turf LLC and may not be copied or reproduced without permission.

Limitation of Liability

Carver Brothers Turf LLC is not liable for indirect, incidental, or consequential damages arising from the use of our website or services. Our total liability for any claim is limited to the amount you paid for the product or service in question.

Governing Law

These Terms are governed by the laws of the State of North Carolina. Any disputes will be resolved in the courts of Person County, North Carolina.

Changes to These Terms

We may update these Terms from time to time. Changes will be posted on this page with an updated date.

Contact Us

Carver Brothers Turf LLC
118 Carver Brothers Dr
Roxboro, NC 27574
Phone: (336) 439-9097
Email: [email protected]